Hi, I’m Sneha.

A little brick version of me.

Work

Building products

Sarvam AI

Current

Lead Product Manager, Model APIs & Platform

At Sarvam, I lead product for the APIs and platform developers use to build with speech and language models. I helped grow the platform from a few thousand users to over a million, alongside 100× revenue growth.

My work spans at least six model APIs across 23 Indian languages, including speech-to-text, text-to-speech, translation, vision, and language models. I work with research and engineering on model launches, and make it easier for customers to get into production through better dashboard UX, documentation, and developer tools.

Previously

Frido

Consultant, Customer Experience & Operations

Dec 2024 – Mar 2025

I introduced a CRM and redesigned the support workflow, cutting ticket resolution time by 30%.

Using support metrics to find process gaps helped improve first-response efficiency by 40% and reduce the backlog.

Hopstack

Product Manager, Warehouse Management SaaS

Aug 2022 – Sep 2024

I worked with customers to turn warehouse requirements into workflows, releases, and rollout plans.

I coordinated design, engineering, QA, and support, and built repeatable onboarding and training processes so new customers could get started sooner.

Education

Learning the foundations

Indian School of Business

2024–2025

Visvesvaraya Technological University

B.E. in Electronics & Communication

2018–2022

Active Projects

Building over coffee

DupeBrew

Building now

An app for making your favourite café drinks at home. Scan your order and get a recipe for the equipment you already have.

Visit DupeBrew

yappercertified.com

I’m selling this domain.

Make an offer

Writing & field notes

Sharing what I find

One day with Blinkit

Aug 2024

I wanted to understand ten-minute delivery. So I delivered a few orders.

I signed up as a Blinkit delivery partner in Indiranagar, spoke to riders, and shared what I noticed about the app and working conditions. The CEO replied, and the CTO followed up with changes.

Read the threadCovered by NDTV and The Economic Times